Most clubs don't have one kind of member. There are founders who never pay, regulars on the yearly fee, supporters who give a bit more, students at half price. Membership tiers put that on Ludoya: each member sits on one rung of your club's ladder, and the rung decides what they pay and what they can do.
Tiers live in the club console, under Membership (or Membership tiers on the Members page). Building the ladder and keeping track of dues, cash or card, are part of the Club plan (what each plan includes). A club whose plan ends keeps its tiers and its members on them as they are; changing them, or recording dues, waits for the plan.
The Ladder
The ladder runs from the highest tier at the top to the lowest at the bottom. Drag a tier to move it up or down. For each tier you set:
- A name and what it means, like "Supporter: pays a little more so the library keeps growing"
- Dues: tick Members pay for this tier, then the price, currency and whether it's paid monthly or yearly. Leave it unticked for a tier with no fee, like honorary members
- Borrowing limits: how many games a member can hold at once, and for how long
- Who sees it: a public badge next to the member, in the club and on their profile, or Admins only, so only the club's admins know who is on it
- Shown on the club's page: off for a new tier. Tick it to list the tier, with its price and what it gives, in the club's memberships, where visitors and members see it. Leave it off for a tier you only give out, like the board or a badge for your admins
- Members can choose it: for a listed tier, members can pick it from the club's page themselves: by card if it takes cards, otherwise they show as owing until you mark them paid. Leave it off for a tier you hand out
New members start on, above the ladder, puts everyone who joins on a tier of your choice, or on none. When that tier has dues, the club's page says so before anyone joins: the tier, its price, and whether it's paid by card or to the club. Nobody finds out they owe you after the fact.
Order matters: when a game or a night is kept for a tier, everyone on that tier and above gets it. Put a member on a tier from their row in Members. Deleting a tier moves its members one rung down, never out of the club.
What a Tier Unlocks
- Games from the club's library. Mark a copy as kept for a tier and only members from that tier up can borrow it. Borrowing works per copy, so the club's second copy of a popular game can stay open to everyone. When someone can't borrow a title, the event shelf tells them why.
- How much they can borrow. Each tier's borrowing limits apply on top of the library's own rules, at the lending desk and when members ask for a loan. A game a member reserved counts toward the limit once a copy is set aside for them; waiting in its queue doesn't.
- Nights and seats. In an event's sign-up settings, Seats kept for keeps the night for a tier and above (members below it see the event but can't take a seat), and Only members whose dues are in order keeps it for people who have paid.
- Member prices. A ticket can have a member price for members whose dues are in order.
- Permissions. The console's permissions table has a column per tier, so a rule like "host events" can be given from a given tier up.
A member whose membership lapses drops to the lowest tier until they renew. They stay in the club.
Collecting Dues
Each tier chooses how its dues are paid:
- The club collects it: cash or a transfer, as most clubs do today. When someone pays, Mark dues paid on their row and their membership moves on by one period. Select a roomful of members at once after the yearly assembly: each moves on by their own tier's period.
- By card, through Ludoya: members pay each period from the club's page, the money goes to the club's Stripe account, and the payment marks them paid without anyone doing it by hand. Connect the club's Stripe account in Plan and payouts first.
Members see where they stand under See memberships in the ⋮ menu on the club's page: their tier, until when they're covered, and a button to renew if the tier takes cards. A member who is not up to date also sees it on the club's page itself, with a button to pay if the tier takes cards. Ludoya reminds them a week before their membership runs out, and once more when it has, by notification and email.
Who Owes, and Who Renews Soon
The members table shows every member's tier, whether their dues are up to date and the date they're paid until. Two filters sit above it:
- Dues owing: everyone behind on their dues, ready to remind or to mark paid
- Renewing soon: everyone whose membership ends within a month
The console's dashboard counts the members who owe their dues, and Dues paid by card, in the console's Membership, adds up what members have paid by card and what Ludoya kept.
Made a mistake? Clear dues puts a member back to owing. Every change to a tier or a member's dues is written to the club's audit log.
Tips in the Console
For the club's admins, Membership and Plan and payouts have tips of their own: where new members start, the tiers, adding one, who's paid up and the card payments on the first; the plan, changing it, invoices, ticket sales, payments and what each plan covers on the second. They're under More options (⋮) at the top right of the console, as Show me around.